2/10 – Ungenügend
Ruud
Mit der Familie gereist
9. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When we arrived at the property, there was nobody there at all, so we decided to wait until someone showed up. Still, nobody came, so I tried calling the owner three times, but they didn't pick up. I never received a call back either. If anything were to happen in the cottage or to us, there would be no way to reach anyone. Also, the cottage looked like nobody had been inside for a few months, and there was also a lot of noise from the highway. Eventually, we saw other people going into a cottage, so we approached them and asked how to get into the cottage. It turned out to be a woman who happened to work there, and she said we were lucky to have run into her because if we hadn't, we wouldn't have been able to access the cottage at all. Apparently, you need a code to get into the cottage, which we hadn't been given. The woman eventually called some sort of virtual assistance to get the code. She didn't even apologize to us for not receiving the code. It was very impersonal and unfriendly, giving the impression of simply making easy money and not making any effort for the guests. Therefore, we decided not to stay in the cottage and booked a hotel in another location instead.
Ruud
Aufenthalt von 1 Nacht im Mai 2024