Nou Llevant Holidays from €603

Property was really nice. Area has a sports bar which is quite noisy during football matches. There is little soundproofing between room and doors so ear plugs a must. Everyone comes in at all hours. I was disappointed that the balcony was overtop the building below so it ended up being a terrace tunnel which wasn’t usable. Hotel doesn’t respond to Expedia messages. Half board was quite good and easy to get to Palma and Airport as the bus stops right outside.

Our second visit to the Mon Port, and certainly not our last. Beautiful hotel with incredible staff - so friendly and accommodating. Fantastic location / proximity to the port, incredible facilities and a great atmosphere. Thank you to everyone at the Mon Port for making our stay so enjoyable. We’ll be back.

Victor was so helpful! Room had a lovely view of the port. Very short walk to restaurants. Room was spacious, clean, and had everything we needed.

Very friendly staff and great food, the windows and walls are not as sound proof as they should be but overall is a great place to visit for holiday and the staff are friendly and welcoming.

Reason I didn’t rate it 5 stars, I must honestly say the service is not up to my standard. Everything else is amazing. Staff/service: staff are all friendly and nice, but as someone who paid $1,000 euros for one night, my expectation is high. My main issue with them is the villa we stayed at, the first night after our long journey from Palma, we did not have hot water. I called front desk, someone came, couldn’t fix it. He was apologetic and nice, so no issue. Next morning, I dropped by the front desk and brought up the issue. They didn’t think it’s a big deal, and said they are working on the issue. The guy I spoke to, did not apologize or make any offer to make me feel better. Another lady heard our conversation and stepped in, also didn’t apologize, just shrugged and looked at me like “what do you want me to do?” I mean, saying sorry would be a good start. I am from Canada, and worked in the hotel industry before. I am not sure maybe it’s the cultural differences. In North America, apology and offering solution to the upset guest is definitely required. From all the interactions I had with the staff, servers, bell boy, front desk, everyone is nice, but the things they do or say definitely have more room for improvement as a 5-star establishment.