Dubai Internet City Holidays from €807

Bathroom was run down and had flies in it. Wouldn’t let us pay to check in early, but let us in the end. Which was a faff for no reason!

I travel a LOT and this hotel has without a doubt struck gold when it comes to their staff. Everyone is friendly enough without it feeling forced in any way. From the fantastic concierge who are very personable and welcoming to the restaurant and bar stuff they’d remember your orders and you never have to mention anything more than once. A special shout out to the chefs who prefer great meals every day which is certainly a nice change from other all inclusive places I’ve stayed at which almost torture you with the same meal options everyday. The variety and extensive mess of the buffet was perfect. I’ve worked in hospitality for years and your front desk staff were consistently charming and friendly, so easy to approach. The amenities were also top notch with an extra blanket and a pillow in the wardrobe which was a great surprise. Being on the palm is a bit out of the way but I wouldn’t mind staying here again. I do wish the fitness centre was a bit bigger with some more leg machine options but the steam room was a great size and so was the pool. It’s a shame the indoor bar area was under utilised but tbh it suits the mood of a hotel which leans more into being a resort for sure.

The overall helpfulness of the staff especially by the swimming pool. Polite and respectful. Enjoying using the pool by Helios bar

Amazing hotel and help from the general manager to get a room we wanted for my birthday, the best accommodation

Great resort. We stayed at Riu Dubai second time and as usual it was a great experience. Thank you Riu Dubai. It’s a beautiful and convenient resort with great amenities and amazing staff. We will be coming back!!!