Diablo Caves

Shower poor changing from scalding to cold on same setting and only trickle pressure.

Well located with a short metro ride into the centre (The metro station is at the end of the street). Found the staff to be unhelpful and that as guests, we were treated like we were an inconvenience to them. There are some really great dining options within a couple of minutes walk from the hotel.

This is a fantastic hotel located very close to the Oceanographic, one of Valencia’s top attractions. It’s attached to a shopping centre where there is a Mercadona, a great supermarket similar to Sainsbury’s in quality/price. The shopping centre also has a decent bookstore, a Zara shop and a Lego shop where kids can play for free. Valencia is a city designed for walking. I’m in my 50s, so this was a great opportunity to do plenty of exercise just by walking around (it took us about 45 minutes to walk to the city centre from the hotel). I travelled with my partner and little one (2 years-old) and didn’t need to buy the Valencia card. The only issue with the hotel (not their fault apparently) is that the reservation was made for 1 queen bed and 1 single bed, and we’re given 3 single beds. If you’re a parent with a very young child, you know that this is impractical. We spoke to the person in reception who thought putting two beds together was the solution. Again, if you’ve ever tried to do this, then you know this is impractical because of the gap in the middle. In the end, we’re given the type of room I originally booked/paid for the next day, which was great. They could have offered a free breakfast that morning for the inconvenience, but perhaps that’s not their customer service mentality, so fair enough. Aside from this issue the first night, we had a great experience in this hotel.