Ceredigion Holidays

Modern. Comfortable. Friendly staff. Quiet. Easy parking at B4 just off the Expressway. Will stay again.

Great! Good location and great communication for checking in.

Great hotel - historic property that has been beautifully updated. The location is great - easy walk to lots of sights, shopping, restaurants etc and close to Birmingham New Street station. Staff were friendly, breakfast was tasty. There is no on-site parking but they provide a discount to a nearby car park. Our only complaint was that the bar /restaurant serves absolutely no food after 11pm - even on a Saturday night and when we tried to order room service they had nothing available except meat lasagna (at midnight?!!) or a cheese and tomato sandwich. There were other items on their 24 hour menu but they had run out. This seems pretty unforgivable for an upscale city hotel on a weekend.

Convenient for a trip to the nec great parking room clean bed good but the hotel rooms and furniture are in need of updating. Very dated. No aircon the room was warm so opened the window which faced onto a busy and noiseless dual carriageway so didn’t get a good nights sleep. Maybe other rooms are better.

Personally I think it’s expensive for what it is. I have stayed at nicer hotels that are cheaper. The biggest let down was the breakfast on the second day. My wife waited 20mins for an omelette, and not one member of staff cleared a table. When we left after breakfast there were 8 empty tables that hadn’t been cleared and re set! One can only assume that there was a staff shortage that morning. Apart from that the hotel was comfortable and clean.