Great location and staff

The hotel is a beautiful and unique property. Reception staff super friendly and helpful. Because of its age, it doesn’t have an elevator to reach the first floor so you have to climb some stairs but after that, there’s an elevator that services the rest of the building.The reception staff did assist with bags going up to the first floor which was very nice. There’s a nice terrace on top where you can enjoy drinks with an amazing view of the old town. Rooms are spacious, had all the amenities you’d expect for a 4star hotel. Only problem with the room I had (103) was the bathroom door would not close easily. From a quick observation, the splash back from the shower water drenches the door making it swell up, not allowing it to close. At times it felt like I was going to break the door when trying to open it. But the reason I only gave it 4stars was because of the maid service. They only come in to make the bed and maybe add a toilet roll to the bathroom. The floor and bathroom sink never seemed to get cleaned. Another thing that annoyed me was that they replaced the cup I put my toothbrush in, but they left my toothbrush on top of the toilet… I threw my toothbrush out, super unsanitary. They took away the shower mat which then made the floor all wet because the shower doesn’t have a great shower screen and they took away our hand towels and never replaced them. Overall great hotel, would stay again because amazing location. Just need better maid staff.