Ratings based on 964 verified reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia-verified reviews
by a verified traveller from Philadelphia
Posted 15 Jun 2024
Very nice. Breakfast items put aside for for early shuttle was considerate.
by a verified traveller from Doylestown
Posted 15 Jun 2024
Property was nice and staff was friendly, so probably fine for most. I just had a not so great experience with room service
by a verified traveller
Posted 12 Jun 2024
The staff were very helpful and nice. Everyone smiled when they addressed to you
Comment from Hotel Management
12 Jun 2024 by Sergi Hernàndez, GM, Hotel Management
Dear Ana,Thank you for your kind words! We are delighted to hear that our staff made your stay enjoyable with their helpfulness and friendliness. Providing exceptional service with a smile is always our priority, and we're glad to know that we succeeded in creating a positive experience for you. We look forward to welcoming you back on your next visit!:-)Sincerely,
by a verified traveller
Posted 11 Jun 2024
Quiet and clean with a good dining room. Twenty minutes to the airport.
Comment from Hotel Management
12 Jun 2024 by Sergi Hernàndez, GM, Hotel Management
Dear [Guest's Name],Thank you for your positive feedback. We are delighted to hear that you found our hotel quiet and clean, and enjoyed our dining room. It’s also great to know that our location was convenient for your travels, being just some minutes from the airport.We appreciate your comments and look forward to welcoming you back in the future.Best regards,
by a verified traveller
Posted 11 Jun 2024
It was very convenient from Terminal 1 to the shuttle bus. We only waited 5-10 mins. Very nice hotel. The rooms are extremely quiet. You don't hear ANY noise. No cars, traffic or airplanes. Shuttle in the morning at 6am was early. We couldn't ask for anything more.
Also, the rooftop deck and bar is a 10!!!
Comment from Hotel Management
11 Jun 2024 by Sergi Hernàndez, GM, Hotel Management
Dear Nancy,Thank you for your wonderful review! We are thrilled to hear that you had a convenient and enjoyable stay with us. It's great to know that our shuttle service from Terminal 1 was efficient and that you found our rooms to be extremely quiet and comfortable.We're also delighted that you enjoyed our rooftop deck and bar. Your kind words mean a lot to us, and we look forward to welcoming you back for another exceptional stay.Best regards,
by a verified traveller
Posted 10 Jun 2024
Best property I have stayed at just wish there were more shopping options around the area it just seem like the locals lived there which is not bad but amazing staff & food. It is just pricey
Comment from Hotel Management
11 Jun 2024 by Sergi Hernàndez, GM, Hotel Management
Dear Melissa,Thank you for your kind review! We are thrilled to hear that you consider our property the best you have stayed at and that you found our staff and food amazing. We appreciate your feedback regarding the shopping options in the area and understand how this could enhance your experience.Your comments about pricing are also noted, and we strive to offer the best value for our guests. We hope to welcome you back in the future and provide you with another exceptional stay.Best regards,
by a verified traveller
Posted 10 Jun 2024
Excellent location for passengers overnighting for departures at Barcelona Airport.
Airport shuttle service failed to identify/pick-up us when we arrived.
Comment from Hotel Management
11 Jun 2024 by Sergi Hernàndez, GM, Hotel Management
Dear Angel R,Thank you for taking the time to share your feedback. We are pleased to hear that you found our location excellent for passengers overnighting for departures at Barcelona Airport.However, we apologize for the inconvenience you experienced with our airport shuttle service. We will be addressing this issue with our team to ensure it does not happen in the future.We appreciate your understanding and hope to have the opportunity to welcome you back.Best regards,
by a verified traveller
Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Sergi Hernàndez, GM, Hotel Management
Dear Crystal,Thank you very much for sharing such an excellent score. We look forward to welcome you again in the near future.Sincerely,
by a verified traveller
Posted 9 Jun 2024
I like that the place was very, very clean. The staff was relatively helpful. But I would rate what they provide in the rooms as belonging in a 3 star or less hotel. For example, the bathroom tissue they provide is what you would find in a gas station public bathroom. This is the first hotel I've been in where they only give you 4 towels. I mean, 2 big ones and rectangular ones. Usually you have several towels. At least 4 medium towels and some hand towels. Every hotel I've been in there's always 2 little soaps. This one only gave one fir 2 people. I picked this hôtel because it had room service and a restaurant,
but the whole time I was there, I couldn't get a cup of hot soup, not for lunch or dinner. Any hot soup would have worked. Overall though, it was really clean.
Comment from Hotel Management
10 Jun 2024 by Sergi Hernàndez, GM, Hotel Management
Dear Marie Linda,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be very clean and that our staff was relatively helpful during your stay. We appreciate your detailed comments regarding the amenities provided in the rooms and the availability of certain services.Please accept our apologies for any inconvenience caused by the limited amenities and dining options. Standard for double rooms is 2 bath towels, 2 hand towls and 1 foot towel, our recepction desk will be happy to provide you more towels or any other aminitie during your next stay.We are glad that overall you had a positive experience with us, and we hope to have the opportunity to welcome you back in the future for an even better stay.Best regards,
by a verified traveller from Kennesaw
Posted 9 Jun 2024
Friendly staff, allowed very early check-in. Clean comfortable room. Nice shower and bathroom. Well geared up for people traveling to and from Barcelona airport. Restaurant food was excellent and also great service.
Comment from Hotel Management
10 Jun 2024 by Sergi Hernàndez, GM, Hotel Management
Dear Nigel,Thank you for your glowing review! We are delighted to hear that you had such a positive experience during your stay with us. It's wonderful to know that our friendly staff accommodated your early check-in and that you found your room clean, comfortable, and well-appointed. We're thrilled that you enjoyed our excellent restaurant food and appreciated the great service provided.Your feedback is greatly appreciated, and we look forward to welcoming you back on your next trip to Barcelona.Best regards,
