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"The hotel had a very bad odder throughout the building, the room had a very strong smell of smoke even though it was a smoke free building. The front desk clerk noted on our file that there was a smell. The room was dirty and the floor was sticky in some areas, we did not take our shoes off until we went to bed. The staff was friendly but we asked to have a wake up call and a cab these were not done and the morning front desk clerk said that there was no note of our request "

"We booked this property having looked at pictures and facilities and the price being reasonable but was not informed that the hotel was undergoing changes, building work and a name change. We were woken up early by building work every day on week days and the facilities we thought were linked to the hotel did not exist. Very disappointing especially as we had no idea of the changes or had not been informed in advance of such. We were not offered alternative accommodation or upgrade to the...

"Our stay was great the only thing we did not like was i had no shower in my room just the hot tub"

"Great location and customer service. Affordable and walking distance to downtown. "

"It was a great property at a great price"

"Well kept and clean, friendly staff and close by to buses, parks and restaurants "

"The location is very good. Some guests with children were very noisy until 2 AM , no respect to other people."

"The place was quiet and well looked after. "

"This place has been closed since 2020. Do not book this! It shouldnt even be bookable!"

"2 couples get together. Been here before and nice location. Good value. The shower here is the best from many places in niagara. Good pressure. Room is ok. Tv sucks. 5 channels. No microwave. Can ask for a fridge. Good services. "