We weren’t expecting much, just a basic room as Villach was just a stopover for us not a place we intended to spend a lot of time. The room was damp and had a musty smell. It’s probably better in the nice weather when you can open the side door and sit outside or go for a swim (the pool was full of leaves and flowers that needed to be cleaned out).
Kommentar von Hotelmanagement
13.07.2018 von Egger, Hotelmanagement
Dear Kelly,
we greatly regret you didn't enjoy Your stay at our youth hostel. We completely renovated our building's facade and the guest rooms in 2017 and 2018. If the room you stayed in was nevertheless damp and musty, we apologize for this inconvenience. Probably the room walls underwent some construction faults. We will check it out with our architects. We would, however, have welcomed your complaint addressed directly to our staff members during your stay, so we would have been able to give you another room. The wheather was not nice during your stay indeed, this was also the reason for the leaves and flowers in the swimming pool. We usually clean it then after the rain, when the sun comes out again for swimming.
All the best,
Your Youth Hostel Egger Team