The staff was extremely great. Very prompt when calling the desk and asking for supplies.I do wish i would've known it was under construction and that the pool wasnt open when i was booking. We didnt have heat in the room for both nights, the tv wasnt connecting to internet, had trouble with hot water our last morning. Breakfast was a little on the cooler side. Wish it wouldve been hot.
Kommentar von Hotelmanagement
20.03.2024 von Darshan, Hotelmanagement
Dear Jennifer, Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be extremely helpful and prompt in addressing your needs. However, we apologize for any inconvenience caused by the ongoing construction and the issues you encountered with the room amenities, including the lack of heat, TV connectivity, hot water, and temperature of the breakfast. Your comments are invaluable, and we'll address them internally to ensure improvements. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future.