Basierend auf 614 geprüften Bewertungen
3,0 Sauberkeit der Zimmer
3,3 Service
2,9 Komfort der Zimmer
2,9 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von Erhardt aus München
Durchschnittlich Standard
Veröffentlicht am 01.06.2013 auf HotelsFrisch renoviertes Hotel in Flughafen und Banhnhofnähe (AmTrak). Freundliches und hilfsbereites Personal. Gebuchtes Frühstück bestehend aus Kaffee und in Plastik eingeschweißte Muffins. Keine Sitzgelegenheiten vorhanden - Frühstück to go !
von einem verifizierten Reisenden
Veröffentlicht am 24.04.2024
There seemed to be suspicious characters around the property, there were noisy guests, there was a strong scent of smoke/marajuana, there seemed to be a great deal of urine or liquid stains on the hallway, the trash bins were also located too close to the rooms contributing to the bad smell.
von einem verifizierten Reisenden
Veröffentlicht am 23.04.2024
It was adequate for our trip
von einem verifizierten Reisenden
Veröffentlicht am 10.04.2024
Would not stay there again
Kommentar von Hotelmanagement
11.04.2024 von Hotel Management , Hotelmanagement
Dear Edwin, Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We value your input and will use it to make improvements to enhance our guests' experiences. We appreciate your consideration and hope to have the opportunity to welcome you back and provide a better stay in the future.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 10.03.2024
Garbage in parking lots
Outdated and old building
Light fixture on floor when I arrived
Stains on carpet
Kommentar von Hotelmanagement
10.03.2024 von Hotel Management, Hotelmanagement
Dear Lisa, Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations during your stay. Your feedback is crucial in our ongoing efforts to enhance our property, and we genuinely appreciate your input. Your comments will guide us in improving and aligning with our guests' preferences, ensuring a better experience for all. We value your insights and hope to welcome you back in the future.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 07.03.2024
The employees were prompt in getting our room ready...the room was clean...it had a cooking area and dining table great for the crews that are mostly on the job routes...which was to my surprise not expecting the cooking area with a fridge too... the surrounding needed a little more tidying to invite the sunshine weather were getting into so it can help thè mossy smell that you would rather enjoy when outside than inside...I feel the price of the room deserved to be raised being it had a stove a small cooking space a fridge to store both frozen and fresh food or beverage and a dining table...not to forget like any Inns it had clean linens and towels for use always a plus...Im happy to recommend for the guys and gals that are mostly away working but still want to come home eat a hearty meal and get their needed rest...Thank you for the extras that came with the room...now lets get to the bringing in the sunshine and make the musty smell be as inviting too...
Kommentar von Hotelmanagement
09.03.2024 von Hotel Management, Hotelmanagement
Dear Jennifer, Thank you for choosing Extended Stay America for your recent stay. We're thrilled to learn that our prompt service, clean rooms, and well-equipped facilities, including the cooking area, surpassed your expectations. We appreciate your feedback on the surroundings and will strive to enhance that aspect. We value your recommendation for a price adjustment and are pleased you enjoyed the extras. We eagerly look forward to welcoming you back and ensuring an even more enjoyable experience.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 12.02.2024
The hotel was in a convenient location and the price was affordable especially with a kitchenette. My only hiccup was the musky smell due to the age of the hotel and hotel guest that linger by the front desk, they appear to be residents then hotel guest. Which is fine but it was crowded due to the lacking space for a lobby.
von einem verifizierten Reisenden
Veröffentlicht am 17.01.2024
Dirtiest room i have ever paid for. Handle for toilet fell off and had to remove the heavy lid to flush each time. Toilet was very dirty like its never been brushed. Dirty towel on kitchen counter. Food on floors, floors dirty with hair and dirt. Bathtub drain removed with huge hole exposed. Kitchen cabinet doors missing for sink. Smelled horrible, counters were dirty, deadbolt inoperable. Worst experience ever
Kommentar von Hotelmanagement
18.01.2024 von Hotel Management , Hotelmanagement
Dear Christopher, We sincerely apologize for the disappointing experience you encountered during your stay. Your feedback is deeply concerning, and we extend our sincere apologies for the cleanliness lapses and maintenance issues you described. We take your comments seriously and assure you that corrective measures will be implemented to address these issues. We value your input, and your insights contribute to our ongoing commitment to providing a comfortable and clean environment for all our guests. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 05.01.2024
We found bread crumbs and a rag left in hotel room and a orange peel
Kommentar von Hotelmanagement
10.01.2024 von Hotel Management, Hotelmanagement
Dear Christina, Thank you for your review. We do want to apologize for not providing the clean, spotless room you were expecting upon arrival. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 04.01.2024
