Basierend auf 351 geprüften Bewertungen
3,2 Sauberkeit der Zimmer
3,5 Service
3,2 Komfort der Zimmer
2,8 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von Patricia aus kassel
viel versprochen und nicht gehalten
Veröffentlicht am 14.03.2016 auf Hotelsfrühstück sollte in buffetform sein, aber nur kaffee und muffins
von einem verifizierten Reisenden
Veröffentlicht am 05.04.2024
Upon arrival, no one at front desk but when she got there very nice, room had broken dresser no trash liners, and a washtowel already left in trash bin, needed to be less expensive for the poor place, some wood glue would have fixed the drawer, and dollar tree has trash liners. Too bad they don't give refunds for such a run down place, and 100$ deposit sheesh!!
von einem verifizierten Reisenden
Veröffentlicht am 30.03.2024
Needed a non smoking room and rep told us she would find one for us. They still put us in a smoking room. Had trouble fsleeping because everything smell like cigarettes.
von einem verifizierten Reisenden
Veröffentlicht am 16.02.2024
the thinnest walls of a hotel I've ever stayed in, you could hear everything in the rooms next door, the hallways, the laundry room, the front door scraping open, everything. All night long.
Do not recommend.
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024
Kommentar von Hotelmanagement
09.02.2024 von Customer Care Team, Hotelmanagement
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024
Kommentar von Hotelmanagement
17.01.2024 von Customer Care Team, Hotelmanagement
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
von einem verifizierten Reisenden
Veröffentlicht am 09.01.2024
Kommentar von Hotelmanagement
10.01.2024 von Customer Care Team, Hotelmanagement
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
von einem verifizierten Reisenden
Veröffentlicht am 04.01.2024
It was very dirty the rooms staff very rude
von einem verifizierten Reisenden
Veröffentlicht am 31.12.2023
Kommentar von Hotelmanagement
03.01.2024 von Customer Care Team, Hotelmanagement
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
von einem verifizierten Reisenden
Veröffentlicht am 27.12.2023 auf Hotels
Kommentar von Hotelmanagement
30.12.2023 von Customer Care Team, Hotelmanagement
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
