Basierend auf 996 geprüften Bewertungen
4,1 Sauberkeit der Zimmer
4,1 Service
3,9 Komfort der Zimmer
3,8 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 18.04.2024
The bistro was overpriced and did not get my peanutbutter and jelly toast order right. It was whole grain peanutbutter toast, but instead of jelly with fruit on the side, it has strawberries on top. They forgot about my cold brew and the Ali didn’t give me the juice that I ordered. This was all just one morning. The area spending the hotel is sketchy. I walked a black and a half to Walgreens (across the highway) and passed at least four homeless/panhandlers along the way. I realize there are places like this, but not a place I want to stay on vacation.
von einem verifizierten Reisenden
Veröffentlicht am 13.03.2024
Both front desks were often left completely unattended. We found used dirty towels in our bathroom upon arrival. The rooms phone was broken. One hot tub was out of order and the other was cold. Swimming pool full of human hair. Ive stayed in places for half the price that didn't have these issues.
Kommentar von Hotelmanagement
14.03.2024 von CY, Hotelmanagement
Dear Samuel,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team
von einem verifizierten Reisenden
Veröffentlicht am 13.03.2024
Kommentar von Hotelmanagement
08.04.2024 von CY, Hotelmanagement
Dear Chris,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team
von einem verifizierten Reisenden
Veröffentlicht am 10.03.2024
Stayed one night. Was very busy but overall good.
Kommentar von Hotelmanagement
13.03.2024 von CY, Hotelmanagement
Dear Nancy,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team
von einem verifizierten Reisenden
Veröffentlicht am 10.03.2024
Clean rooms.
Coyld hear people upstairs walking around.
Kommentar von Hotelmanagement
13.03.2024 von CY, Hotelmanagement
Dear Gayle,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team
von einem verifizierten Reisenden aus Nixon
Veröffentlicht am 06.03.2024
With cheaper hotels you expect to have a cheaper looking room but with as much as we paid you would think there would be a better shower head
Kommentar von Hotelmanagement
13.03.2024 von CY, Hotelmanagement
Dear Irma,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team
von einem verifizierten Reisenden
Veröffentlicht am 10.02.2024
Pleasantly surprised by this hotel stay! I’ve stayed in Santa Fe many times and have stayed at some poor hotels unintentionally and was really trying to find something nicer for a good price. The price is a little higher than other hotels and for the area you wouldn’t think it should be priced higher. But I was very pleased at how safe I felt and the staff was very nice and accommodating. The room was clean enough (room phone was kinda dirty and gross) but the bed was comfortable, walls are not sound proof but we had no issues with noise from the street or neighbors. I would definitely stay here again. The homeless mentioned in other reviews might be because there is a shelter just a few minutes up the street from here, but there wasn’t any body lingering in the parking lot while we stayed here. You can definitely walk to a few places near by if needed. I personally rate it 7/10, would stay again!
Kommentar von Hotelmanagement
05.03.2024 von CY, Hotelmanagement
Dear Alexandra,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.SincerelyCourtyard Santa Fe Management Team
von einem verifizierten Reisenden
Veröffentlicht am 06.02.2024
The price was amazing for the value of the property. We enjoyed pool time with our kids and were very comfortable. We did not try the food but heard it was good!
Kommentar von Hotelmanagement
07.02.2024 von cy, Hotelmanagement
Dear Danielle,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe
von einem verifizierten Reisenden
Veröffentlicht am 02.02.2024
Kommentar von Hotelmanagement
26.03.2024 von CY, Hotelmanagement
Dear Jesse,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team
von einem verifizierten Reisenden
Veröffentlicht am 29.01.2024
空室が多くあるにも関わらず、エレベーターの修復工事を行なっている近くの部屋が割り当てられ、騒音がひどかった。
Kommentar von Hotelmanagement
29.01.2024 von cy, Hotelmanagement
Dear Shigeru,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team
