Basierend auf 997 geprüften Bewertungen
3,8 Sauberkeit der Zimmer
3,9 Service
3,9 Komfort der Zimmer
3,7 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 14.05.2023
Reinigung kommt nicht jeden Tag, sondern nur am fünften Tag. Sauberkeit im Frühstücksbereich war miserabel.
Kommentar von Hotelmanagement
15.05.2023 von Managment, Hotelmanagement
Thank you for your response.
von einem verifizierten Reisenden
Gutes günstiges ruhiges Hotel
Veröffentlicht am 11.05.2019 auf HotelsWir haben das Hotel wegen der etwas abseits der Hauptstraße befindlichen Lage ausgewählt. Es war sehr ruhig und für sein Alter noch gut in Schuss. Zimmer war sehr sauber und groß. Das Hotel hatte richtiges Besteck und Tassen sowie Teller anstatt wie üblich Plastik oder Pappe! Dies hat uns positiv überrascht. Wir können das Hotel auch wegen dem Preis- Leistungsverhältnis sehr empfehlen.
Kommentar von Hotelmanagement
14.05.2019 von Manager, Hotelmanagement
Dear Guest,
Thank you for taking time to share you experience. We are delighted to read that you enjoyed. Thank you for being our valued guest. We hope to see you again when your travel brings you back to the area.
von Peter
Veröffentlicht am 18.10.2017 auf Hotels
von einem verifizierten Reisenden
Veröffentlicht am 23.04.2024
Walking distance to our conference venue
Kommentar von Hotelmanagement
24.04.2024 von Hotel Manager, Hotelmanagement
Dear Guest,Thank you for your positive review! We're delighted to hear that our location was convenient for your conference. We strive to provide a convenient and comfortable stay for all our guests. If you have any further feedback or if there's anything else we can do to enhance your experience, please let us know. We hope to welcome you back again in the future!Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 20.04.2024
I could smell that someone was smoking in my floor
Kommentar von Hotelmanagement
21.04.2024 von Hotel Manager, Hotelmanagement
Dear Guest,We apologize for the inconvenience caused by the smell of smoke on your floor. We strive to provide a comfortable and smoke-free environment for all our guests, and we regret that this was not your experience. Our team will address this issue promptly to ensure a more enjoyable stay for our guests in the future. Thank you for bringing it to our attention.Sincerely,Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 17.04.2024
Kommentar von Hotelmanagement
19.04.2024 von Hotel Manager, Hotelmanagement
Dear Rodney,Thank you for your feedback. We're glad to hear that you had a positive experience overall. If there's anything specific we can improve upon to earn that fifth star next time, please let us know. We value your input and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 14.04.2024
Property is clean.
Staff is nice.
Beds are really hard and uncomfortable.
Pool was closed for repairs.
Kommentar von Hotelmanagement
15.04.2024 von Hotel Manager, Hotelmanagement
Dear Guest,Thank you for your review. We're glad to hear that you found our property clean and our staff accommodating. However, we apologize for any discomfort you experienced with the beds and the inconvenience of the pool closure. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our amenities for future guests. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
Staff who checked me in was great, but that’s where it ended. Got to the room (3rd floor, very last door furthest from elevator) and the TV remote didn’t work. Had to go back downstairs to get another one and it was dirty. The bathroom had long shed hairs all over the floor and tub. There were hard grains of rice on floor and a smudge on the end table that looked like dried food sauce. It was obvious the room had not been swept, vacuumed, or wiped down. One of the white hand towels had BROWN STAINS on it. So idk if it was washed or not but should’ve been discarded if the stains won’t come out. The bed APPEARED clean but that’s about it. The elevator floors were sticky for the whole 2 days I was there. I went to breakfast and poured of cup of lemonade and there was a FLY in the lemonade that wasn’t in the cup when I picked it up! Absolutely disgusting so I didn’t get breakfast on the second day. Paid $100 more than the hotel I usually go to because I thought this would be an upgrade. It was worse! It seemed like every room on the 3rd floor was loud at all hours of the night. Will never book here again.
Kommentar von Hotelmanagement
13.04.2024 von Hotel Manager , Hotelmanagement
Dear Denise,We are very sorry to read about the poor experience you had during your stay. Please accept our sincere apologies, this is indeed very unfortunate. We will definitely verify the reality and take action against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform you that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guests. We hope you will understand and consider us again in the future as we would love the chance to change your impression of our property.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 08.04.2024
I have stayed at a Country Inn & Suite before (maybe not this location) and never dealt with how dirty and dingy the bed sheets, pillow cases, and towels were.
Pool was advertised as open and when we arrived it was closed for renovation.
Breakfast area very limited on a selection of food.
We cut our stay short to go stay at another hotel.
This experience was very poor. Hope this turns arounds as the staff was nice.
Kommentar von Hotelmanagement
08.04.2024 von Hotel Manager, Hotelmanagement
Dear Guest,Thank you for your feedback, and we're pleased to hear that you found our staff to be great. However, we sincerely apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we take such matters seriously. Rest assured, we'll address these concerns with our housekeeping team to ensure improvements are made. We appreciate your patience and hope to have the opportunity to regain your trust during a future visit.Sincerely,Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 07.04.2024
The staff here are great we had no issues with them. Our room was very dirty, used bath products, hair all over the bathtub and sink, urine on the toilet. The sheets and towels were all stained. Very outdated and just all around dirty.
Kommentar von Hotelmanagement
08.04.2024 von Hotel Manager, Hotelmanagement
Dear Guest,Thank you for your feedback, and we're pleased to hear that you found our staff to be great. However, we sincerely apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we take such matters seriously. Rest assured, we'll address these concerns with our housekeeping team to ensure improvements are made. We appreciate your patience and hope to have the opportunity to regain your trust during a future visit.Sincerely,Hotel Manager
