Basierend auf 434 geprüften Bewertungen
4,8 Sauberkeit der Zimmer
4,7 Service
4,6 Komfort der Zimmer
4,7 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 05.04.2024
Alles an unserem Aufenthalt war super, das Personal sehr freundlich und zuvorkommend. Wir konnten sogar Sauna/dampfbad vor den regulären Öffnungszeiten benutzen. Das Hotel hat eine super Lage und alles ist schnell zu erreichen. Alles war sauber und man fühlt sich sehr wohl.
Kommentar von Hotelmanagement
07.04.2024 von Ilda Oswald, Hotelmanagement
Dear Ms. Reichmann,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay in all aspects. Looking forward to hosting you again in the future. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024
Kommentar von Hotelmanagement
25.01.2024 von Ilda Oswald, Hotelmanagement
Dear Ms. Syska,We appreciate your feedback! Please accept our appologies for not meeting your expectations. Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Officer
von einem verifizierten Reisenden
Veröffentlicht am 17.01.2024 auf Hotels
Kommentar von Hotelmanagement
22.01.2024 von Ilda Oswald, Hotelmanagement
Dear Mr. Ehrt,We appreciate your feedback! We're delighted to hear you enjoyed your stay. Thank you so much for your visit.Warm regards,Ilda OswaldGuest Relations Officer
von einem verifizierten Reisenden
Veröffentlicht am 03.11.2023
Alles super! Schönes Hotel
Kommentar von Hotelmanagement
05.11.2023 von Dominik Franc - Front Office Manager, Hotelmanagement
Dear Damaris,We're delighted to hear that you had a great experience at our hotel and found it to be nice. Your positive feedback is much appreciated, and we look forward to welcoming you back in the future. If you have any more comments or specific requests for your next visit, please feel free to let us know. Thank you for choosing to stay with us!Yours sincerely
von einem verifizierten Reisenden
Veröffentlicht am 03.10.2023 auf Hotels
Kommentar von Hotelmanagement
04.10.2023 von Dominik Franc - Front Office Manager, Hotelmanagement
Dear Holger,Thank you for your positive review! We're delighted you enjoyed our Art Deco decorations, comfortable rooms, and the separate toilet and shower facilities. It's great to hear that you had a wonderful experience at the Imperial Cafe and appreciated the breakfast and service. We look forward to welcoming you back in the future!Kind regards
von einem verifizierten Reisenden
Veröffentlicht am 20.09.2023
Super schönes und sauberes Hotel, mit allen Vorzügen die man sich nur vorstellen kan.
Kommentar von Hotelmanagement
22.09.2023 von Dominik Franc - Front Office Manager, Hotelmanagement
Dear Paul,Thank you for your glowing review! We're thrilled to hear that you found our hotel to be super nice and clean, and that you enjoyed all the benefits we offer. Guest satisfaction is our top priority, and we're delighted that we met your expectations.If you have any specific comments or if there's anything you'd like to highlight about your stay, please don't hesitate to share. We're always eager to receive feedback from our valued guests.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any future stays planned or if there's anything we can assist you with, please feel free to reach out.Warm regards
von einem verifizierten Reisenden
Veröffentlicht am 09.09.2023 auf Hotels
Kommentar von Hotelmanagement
10.09.2023 von Dominik Franc - Front Office Manager, Hotelmanagement
Dear Robert,We are truly delighted to read your positive review! Thank you so much for taking the time to share your thoughts about your recent stay with us.We appreciate your kind words and hope to have the pleasure of welcoming you back in the near future. If there's anything specific you'd like to see or experience on your next visit, please feel free to share your preferences with us.Kind regards
von einem verifizierten Reisenden
Veröffentlicht am 05.09.2023
Bei geöffnetem Fenster war in der Nacht der Lärm einer Lüftungsanlage im Hof vom 3. Stockwerk aus der Lärm extrem belästigend und den Schlaf störend. Ein solches Zimmer möchte ich nicht noch einmal zugewiesen bekommen!
Kommentar von Hotelmanagement
06.09.2023 von Dominik Franc - Front Office Manager, Hotelmanagement
Dear Henry,Thank you for bringing your recent experience to our attention, and we sincerely apologize for any inconvenience you encountered during your stay in room 317.We deeply regret that the noise from the courtyard ventilation system disrupted your sleep. Providing a comfortable and peaceful environment for our guests is our top priority, and we clearly fell short in this instance.Your feedback is invaluable to us, and we want to ensure that your future stays with us are more enjoyable. Rest assured that we will take immediate steps to address this issue and make certain that you are not assigned such a room in the future.Once again, we apologize for any disruption to your stay and appreciate your understanding. If you have any further questions or concerns, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a much more restful experience.Sincerely
von einem verifizierten Reisenden
Veröffentlicht am 31.07.2023 auf Ebookers
We had a very pleasant stay and the location of the hotel was great!
Kommentar von Hotelmanagement
02.08.2023 von Dominik Franc - Front Office Manager, Hotelmanagement
Dear Meieli,thank you for sharing a review on Expedia.I am very happy that you were satisfied with your recent stay in Art Deco Imperial and please be assured that you would be more than welcomed with us anytime soon.Kind regards
von einem verifizierten Reisenden
Veröffentlicht am 31.07.2023
Kommentar von Hotelmanagement
22.08.2023 von Dominik Franc - Front Office Manager, Hotelmanagement
Dear Julia,We're glad you had a wonderful experience with us! Thank you for your positive feedback. We look forward to your next visit!Kind regards
