Basierend auf 74 geprüften Bewertungen

4,1 von 5
Von 81% der Gäste empfohlen
4,1 Sauberkeit der Zimmer
4,2 Service
4,0 Komfort der Zimmer
3,9 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
4 von 5
von einem verifizierten Reisenden aus Queen Creek

Veröffentlicht am 26.05.2020
It was as expected and met our needs perfectly. The beds could have been more comfortable.
3 von 5
von einem verifizierten Reisenden

Veröffentlicht am 03.04.2020
Kommentar von Hotelmanagement
07.04.2020 von BSR, Hotelmanagement
Thank you for staying with us! We look forward to seeing you again.
3 von 5
von einem verifizierten Reisenden

Veröffentlicht am 08.01.2020
El lugar en el que está ubicado es muy bonito, prácticamente en el bosque rodeado de pinos, muy hermoso. Pero la atención que se nos brindó al llegar a hacer check inn fue horrible, no nos abrían la puerta, decía que nos comunicáramos a un número de teléfono pero no había señal telefónica y después de tocar por mucho tiempo, finalmente nos abrieron a gritos diciendo que no tenían por qué recibirnos, que eran las 9 de la noche y que no debían ni siquiera tener esa conversación con nosotros. La reservación ya estaba pagada y nos trataron como si estuviéramos pidiendo limosna. Fatal!!!!
Kommentar von Hotelmanagement
12.01.2020 von Ann, Hotelmanagement
Hello, We are very happy to hear that you enjoyed the beauty of the resort, and we apologize if your experience was not what you expected it to be.
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 01.01.2020 auf Hotels
Kommentar von Hotelmanagement
08.01.2020 von Scott/Buck Springs Resort, Hotelmanagement
Thank you for your review!
5 von 5
von einem verifizierten Reisenden

Weekend Ski Getaway

Veröffentlicht am 30.12.2019 auf Hotels
Our 2 night stay was fantastic. The staff was friendly and accommodating despite the trying conditions of the weather dumping over a foot of snow during our stay and everyone wanting loads of fire wood to enjoy the fireplaces. We will definitely have Buck Springs at the top of our list for suture trips to the Pinetop area.
Kommentar von Hotelmanagement
31.12.2019 von Ann, Hotelmanagement
Thank you so very much for the feedback! We are very happy that you enjoyed your stay. We hope to see you back again soon!
2 von 5
von einem verifizierten Reisenden

Veröffentlicht am 30.12.2019
Toilet was clogged and there was scarcity of hot water in the bathroom, our family has to wait 30 minutes to get hot water after every bath over all it took a few hours for a family to take bath
Kommentar von Hotelmanagement
30.12.2019 von Ann, Hotelmanagement
Hello Dean, We are very sorry that you did not enjoy your stay. However we did promptly get a plumber for your clogged toilet and resolved the matter. During your stay we had below freezing temperatures, and the water heater may not have been sufficient for the several family members you had staying in the cabin. After your departure, and our conversation we did look at the cabin you stayed in and took pictures. Unfortunately, we saw that your stay had damaged much of our property and will be charged accordingly.
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 27.12.2019 auf Hotels
Kommentar von Hotelmanagement
28.12.2019 von Ann, Hotelmanagement
Hello Jose, We are so very glad that you enjoyed your stay with us! We look forward to seeing you again! Thank you!
3 von 5
von einem verifizierten Reisenden

Veröffentlicht am 11.12.2019
The owner/manager was very kind and called to confirm our arrival. Multiple condos in a horseshoe shaped setting in the woods. Setting was pretty and close to casino, food and shopping. Buildings are clean, but extremely outdated. Furniture, bedding and decor has not been updated in a while. Carpet was older and ugly. There was a musty smelling the building.
Kommentar von Hotelmanagement
11.12.2019 von Scott/Buck Springs Resort, Hotelmanagement
Thank you for your review. We do apologize for failing to meet your expectations. We are in the ongoing process of improving units but admittedly some units have not yet been updated. We do hope that you provide us an opportunity to serve you again in the future.
5 von 5
von einem verifizierten Reisenden

AMAZING

Veröffentlicht am 08.10.2019 auf Hotels
Such a nice property! Nice employees! Will definitely go back. Loved it there! Perfect vacation spot.
Kommentar von Hotelmanagement
09.10.2019 von Scott/Buck Springs Resort, Hotelmanagement
Thank you so much for your review! We're delighted that you enjoyed your stay and we look forward to seeing you again in the future!
1 von 5
von einem verifizierten Reisenden aus Las Vegas nv

Veröffentlicht am 04.10.2019
Not in cabin we were to be in put in area look like cowboy bunk house. Very noisy traffic front door not facing campfire area but kinda the Main Street. Living room area had a large window. Blinds didn’t shut auto light shine in all night. We were going to stay 2 nights got up first morning turned in our keys at 7:30. It was my birthday weekend not good after traveling all day to get there
Kommentar von Hotelmanagement
05.10.2019 von Ann, Hotelmanagement
Hello, we apologize that you were not happy with your stay, especially for your birthday. It was however one of our busiest weekends hosting the Annual Classic Car show. I'm sorry to hear that you checked out early, as we would have addressed this matter immediately, if it were brought to our attention while you were still there.