Basierend auf 480 geprüften Bewertungen
4,8 Sauberkeit der Zimmer
4,8 Service
4,3 Komfort der Zimmer
4,5 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden aus South Padre Island
Veröffentlicht am 05.04.2024
Very near Central Park, museums and subway
Kommentar von Hotelmanagement
06.04.2024 von Tobo, Hotelmanagement
Thank you for staying with us. Great to hear that you enjoyed your time in NYC. We are happy to have been of service. Hope to have you stay with us again in the future.
von einem verifizierten Reisenden
Veröffentlicht am 05.04.2024
We really liked staying here! The rooms are small so be prepared for that, but it worked perfectly just as a place to crash for 3 nights as we were out exploring the city. Nice lobby area, the staff was super nice and helpful. Definitely would stay again!
Kommentar von Hotelmanagement
06.04.2024 von Tobo, Hotelmanagement
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even bette
von einem verifizierten Reisenden
Veröffentlicht am 03.04.2024
Kommentar von Hotelmanagement
06.04.2024 von Tobo, Hotelmanagement
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.
von einem verifizierten Reisenden
Veröffentlicht am 02.04.2024
Beautiful and absolutely worth the price! Cozy, cute, and comfortable.
Kommentar von Hotelmanagement
02.04.2024 von Tobo, Hotelmanagement
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 30.03.2024
Kommentar von Hotelmanagement
31.03.2024 von Tobo, Hotelmanagement
Hello,Thank you for choosing Voco The Franklin for your stay. We are honored to know you enjoyed your time with us and took the time to give feedback. We hope to welcome you back in the future. Take care.
von einem verifizierten Reisenden
Veröffentlicht am 28.03.2024
Liked its central location; friendly, helpful staff; cleanliness of room and entire property
Kommentar von Hotelmanagement
30.03.2024 von Tobo, Hotelmanagement
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.
von einem verifizierten Reisenden
Veröffentlicht am 26.03.2024
The Franklin is a wonderful location on the UES for food, museums and the park. Easy parking. Smal space rooms but classic, clean, safe and easy.
Kommentar von Hotelmanagement
26.03.2024 von Tobo, Hotelmanagement
Thank you for choosing voco - The Franklin New York and for taking the time to post your feedback online. We are so happy that you enjoyed your stay with us and look forward to hosting you again in the future.
von einem verifizierten Reisenden
Veröffentlicht am 25.03.2024
Rooms are on the smaller end but thats really the only minor downside. Staff is very friendly and accommodating, area is very safe, and gwtting to public transit, food, or central park is all a convenient walk away
Kommentar von Hotelmanagement
26.03.2024 von Tobo, Hotelmanagement
Thank you so much for staying with and giving your review. We use valuable feedback, such as yours to help improve and provide the best service possible. Apologies for any discomfort caused by the size of the room. We hope to welcome you back soon and we can make your stay even better.
von einem verifizierten Reisenden
Veröffentlicht am 22.03.2024
They have the friendliest frontdesk staff and garage employees next door!
Kommentar von Hotelmanagement
25.03.2024 von Tobo, Hotelmanagement
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even better.
von einem verifizierten Reisenden aus Watchung
Veröffentlicht am 16.03.2024
Boutique Hotel. Small rooms but very neat and clean. Local restaurants available courteous staff.
Kommentar von Hotelmanagement
17.03.2024 von Tobo, Hotelmanagement
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
