Basierend auf 955 geprüften Bewertungen
4,3 Sauberkeit der Zimmer
4,2 Service
4,1 Komfort der Zimmer
4,0 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 10.12.2023 auf Ebookers
Kommentar von Hotelmanagement
27.01.2024 von The Management, Hotelmanagement
Dear Tamara, greetings from Starhotels Business Palace. It's always encouraging to learn that our Guests enjoyed the service we provided, as same as sharing Guests’ feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. Since it seems that we did not receive any negative reporting by your side during your stay, we would be glad to know which aspects need to be improved in your opinion: we take into high consideration all the comments that our Guests wish to share. We hope that you will give us a second chance to show our improvement and look forward to welcoming you back to our hotel in the near future.Sincerely
von einem verifizierten Reisenden
warscheinlich nächstes Mal ein anderes Hotel
Veröffentlicht am 19.11.2023 auf HotelsDas Hotel ist in die Jahre gekommen. Zimmer war ok, Bett sehr gut. Hingegen das Bad war nicht sehr komfortabel. Sehr kleine Wanne, Handbrause statt auf Höhe ganz unten bei der Wanne angesetzt. Frühstück war einfach unzumutbar und eines 4* Hotels nicht würdig. Billiger OJ ungeniessbar (für frischen musste man 5Euro bezahlen für ein Glas.) Warmes essen war ungeniessbar. Ebenfalls für Eierspeisen musste man extra bezahlen, 2 SpiegeleierEuro 5 Omlette Euro 7. bei einem Buffetfrühstück erwarte ich dass alles inbegriffen ist. Schade
Kommentar von Hotelmanagement
20.11.2023 von The Management, Hotelmanagement
Dear Guest, thank you for taking the precious time to share your experience in Milan on Expedia. We are happy to read that you enjoyed your stay from more points of view. We regret if the breakfast did not meet your expectations properly, we guarantee that we always take care of this service as we believe it's very important to start the day in the best way. As per the price list that you find in the breakfast room, the dishes that are not part of the buffet, are intended as extras, so you need to pay for them. We hope to welcome you again so that we can show you how we take into consideration every single feedback we receive. Best regards.
von einem verifizierten Reisenden
Veröffentlicht am 01.11.2023
Kommentar von Hotelmanagement
03.11.2023 von The Management, Hotelmanagement
Dear Manfred,we are pleased to hear that you had a pleasant experience with us. We hope to have the pleasure of welcoming you again soon.Best regards
von einem verifizierten Reisenden
Veröffentlicht am 29.10.2023
Wir haben den Opernbesuch geplant und haben hier nur eine Nacht geschlafen. Das Zimmer ist groß. Das Kingbett war was Besonderes. Das Restaurant haben wir nicht probiert.
Kommentar von Hotelmanagement
30.10.2023 von The Management, Hotelmanagement
Dear Mrs. Olga,thank you for choosing to stay at Starhotels Business Palace! It sounds like you had a great experience, both in terms of our services and comfort of our rooms, perfect for resting after a day of sightseeing. We all hope to have the pleasure of welcoming you again soon in Milan.Best Regards.
von einem verifizierten Reisenden
Veröffentlicht am 02.10.2023 auf Ebookers
Kommentar von Hotelmanagement
30.10.2023 von la Direzione, Hotelmanagement
Gentile Sig. Aldo Alberto, grazie per la Sua recensione, siamo orgogliosi di averLe offerto un'esperienza all'altezza delle aspettative. Non vediamo l'ora di poterla ospitare nuovamente allo Starhotels Business Palace!Cordiali saluti.
von einem verifizierten Reisenden
Veröffentlicht am 26.08.2023 auf Hotels
Kommentar von Hotelmanagement
27.08.2023 von The Management, Hotelmanagement
Dear Karin,thank you for the kind review! We can't wait to have you back as a guest! Best regards, The Management
von einem verifizierten Reisenden
Veröffentlicht am 29.07.2023
Das Hotel lag verkehrsgünstig zur Metro, Preis- Leistungsverhältnis war zufriedenstellend. Ich würde es wieder buchen.
Kommentar von Hotelmanagement
31.07.2023 von The Management, Hotelmanagement
Dear Guenter,Thank you very much for choosing to stay with us, and for taking some of your precious time to leave your comment.This is for us a very important opportunity to constantly improve our level of service.We are pleased to know that you enjoyed your stay with us. Looking forward to welcoming you back soon in Starhotels, we send ourBest regardsThe Management
von einem verifizierten Reisenden
Veröffentlicht am 19.07.2023
Wunderschöne atmosphäre. sehr nah am U-Bahn..in Folge Stadt sehr einfach und schnell zu erreichen. Familienzimmer unglaublich schön. Personal sehr professionell und freundlich. Das Hotel ist sehr zu empfehlen.
Kommentar von Hotelmanagement
31.07.2023 von The Management, Hotelmanagement
Dear Charles,It’s such a pleasure to read your kind words regarding Starhotels Business Palace and its staff, but most importantly, for dedicating some of your personal time to us. We are very happy to have contributed to making your stay in Milan a pleasure one.We appreciate and take into consideration any suggestions, comments and experiences our guests desire to share as a way to better Starhotels’ hospitality. Precious feedback and what guests might want to recommend is the key to improvement.We sincerely thank you for your time and hope to have the possibility of welcoming you once again in Starhotels. Best regards, The Management
von einem verifizierten Reisenden
OK
Veröffentlicht am 28.05.2023 auf HotelsDas Personal ist sehr freundlich und das Hotel sowie das Zimmer sauber. Das Frühstück bietet eine gute Auswahl und zur Metro sind es nur ein paar wenige Schritte. Jedoch hatten wir zwei beinahe schlaflose Nächte, da in der ersten Nacht die Lüftung so laut war, dass wir kaum schlafen konnten. Also besorgten wir Ohrstöpsel. Leider kamen in der zweiten Nacht noch die Wasserleitungen hinzu, die zusätzlich noch einen extremen Lärm verursachten :(
Kommentar von Hotelmanagement
29.05.2023 von The Management, Hotelmanagement
Dear Mrs Inessa,We are delighted to read your feedback on Starhotels Business Palace. Our first aim is making our guests feeling welcome and comfortable, and your words pay us back for our effort. However, we are sorry to read that your stay was not entirely positive due to the poor night sleep caused by the ac noise.We hope to welcome you for your next trip in Milan. Best regards,
von einem verifizierten Reisenden
Veröffentlicht am 14.04.2023
Es war leider dreckig und zum Beispiel hat auch noch benutzte Zahnseide von dem vorherigen Gast auf dem Boden gelegen
Kommentar von Hotelmanagement
16.04.2023 von ., Hotelmanagement
Dear Larissa,thank you for taking the time to share your opinions following your stay with us. We regret to see that it did not meet your expectations. As per our standard, the cleanliness of the rooms is carried out by our Housekeeping Staff in the best possible way, and we regret if this aspect was not achieved during your stay, we will share it with the Housekeeping Department, to ensure that episodes of this type do not occur again. We regret to see that, during your stay, none of these negative aspects were reported. We would have liked to be able to act promptly, if only we had known the inconveniences encountered: we are always available to our Guests, day and night. We hope you will choose to stay with us again, in order to guarantee a better experience.Best regards,the Management
