Unfortunately the property is a little dated and needs some upgrades. This is particularly related to the key card system as the keys don’t work if they go near your phone. The staff were friendly on the whole and willing to help. The breakfast was lovely and the view was appreciated when eating in the restaurant.
Kommentar von Hotelmanagement
23.03.2024 von Raisa GCM , Hotelmanagement
Dear Charlotte, Thank you for taking the time to provide us with your feedback. We appreciate your kind words regarding our friendly staff, lovely breakfast, and the enjoyable view from our restaurant.We apologize for any inconvenience caused by the key card system. We understand that this can be frustrating, especially when it interacts with mobile devices. Please rest assured that we are actively looking into solutions to improve this aspect of our property.Your comments are valuable to us as we strive to enhance our guests' experiences. We hope that despite this issue, you were able to enjoy your stay with us. Should you choose to stay with us again in the future, we will do our best to ensure a smoother and more enjoyable experience for you.If there's anything else we can assist you with, please feel free to reach out to us directly. We look forward to welcoming you back again soon.Kind Regards, Raisa Guest Care Manager