Puh. Wo fange ich an? Die Zimmer und das Haus generell waren extrem heruntergekommen. Es riecht modrig und das Bad ist schimmelig und die Heizung verrostet.
Das Bett sieht aus als ob meine Katze es jahrelang bearbeitet hätte.
Die Stühle auf der vermeintlichen Terrasse waren verrostet und man konnte sich nicht darauf setzen.
Die Lage allerdings ist toll und die Gegend ruhig. Aber das ist das einzig Positive.
Ich würde nicht noch mal buchen.
970€ für 4 Nächte. Traurig.
Kommentar von Hotelmanagement
03.10.2023 von Reception, Hotelmanagement
Dear guest,Thank you for taking the time to share your feedback about your recent stay at our property. We sincerely apologise that your experience did not meet your expectations, and we appreciate your candid comments.We are genuinely sorry to hear about the issues you encountered during your stay, including the condition of the room, the musty smell, and the state of the bathroom, heater, and furniture. Please know that this is not the standard we aim to uphold, and we take your concerns seriously. We will immediately investigate these matters and take corrective action to ensure that future guests do not face similar issues.On a positive note, we're pleased to hear that you found our location appealing and the area quiet. We value your feedback as it helps us to identify areas for improvement and make necessary changes to enhance the guest experience.Regarding the pricing, we understand your disappointment, and we continuously evaluate our rates to ensure they reflect the quality and value we provide. We will also take your comments into consideration during our pricing reviews.Once again, we sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us as we strive to provide a comfortable and enjoyable stay for all our guests. Should you choose to give us another chance in the future, we will work diligently to exceed your expectations.Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.Warm regards,Studios2let, Reception Team