Basierend auf 3.464 geprüften Bewertungen
4,5 Sauberkeit der Zimmer
4,4 Service
4,4 Komfort der Zimmer
4,3 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 05.02.2024
Sauber
Kommentar von Hotelmanagement
05.02.2024 von Leonardo Team, Hotelmanagement
Dear Afra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team
von einem verifizierten Reisenden
Veröffentlicht am 05.01.2024
We chose this hotel, because it’s located close to the airport and not too expensive.
Quality and price fit together. We were happy about the little shop at the entrance and we also enjoyed the restaurant. Full British and continental breakfast was delicious. The menu for dinner was not cheap but okay.
The connection to the airport and the city of London with public transportation was good.
We’ve booked a room for three and had enough space. We stayed there for 5 days and I‘m almost sure that we will choose this hotel again for our next trip to London.
Kommentar von Hotelmanagement
13.01.2024 von Leonardo Team, Hotelmanagement
Dear Rosemarie,Thank you for taking the time to share your feedback. We are thrilled to hear about your positive experiences at our hotel. Your kind words regarding our breakfast, room facilities and dining means a lot to us. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team
von einem verifizierten Reisenden
Veröffentlicht am 15.12.2023
Die Unterkunft ist für einen kurzen Städtetrip sehr gut gewesen. Die Nähe zum Flughafen erleichterte die An-und Abreise. Jedoch waren die Standards und auch die Sauberkeit sowie die Ausstattung absolut nicht gemäß denen eines 4-Sterne Hotels.
Kommentar von Hotelmanagement
16.12.2023 von Leonardo Team, Hotelmanagement
Dear Romina,Thank you for taking the time to share your feedback. We are very glad to hear that you found our accommodation lovely and location great for airport. Ensuring convenient access for our guests is a priority, and we are pleased that our location met your expectations. However, we do apologize for the inconvenience faced. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team
von einem verifizierten Reisenden
Veröffentlicht am 10.12.2023
Very friendly staff, Taxi to T2 is £17…
Kommentar von Hotelmanagement
13.12.2023 von Leo, Hotelmanagement
Dear Frederik,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay and found our staff very friendly. Thank you for choosing us and we look forward to welcome you again very soon for another wonderful stay.Kind regards,Leonardo Team
von einem verifizierten Reisenden
Veröffentlicht am 06.12.2023
The hotel is a 7mins drive from Heathrow T2 and that's why I chose it. They told me at the reception that I had booked a room for disabled people - which I hadn't, so the sink in the bathroom was low and that wasn't so comfortable. Cannot say much more as we only stayed fro six hours in the night.
Kommentar von Hotelmanagement
09.12.2023 von Leonardo Team, Hotelmanagement
Dear Inka,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team
von einem verifizierten Reisenden
Veröffentlicht am 01.12.2023
War total super
Kommentar von Hotelmanagement
09.12.2023 von Leonardo Team, Hotelmanagement
Dear Dan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team
von einem verifizierten Reisenden
Veröffentlicht am 01.12.2023
Grundsätzlich ist es ein vernünftiges Businesshotel mit akzeptabler ÖPNV Anbindung zum Flughafen.
Abzüge gab es für die Wartezeit beim Einchecken und die vollkommen unflexiblen Kopfkissen.
Sehr positiv möchte ich hervorheben, dass ich beim Einchecken einen ausgedruckten Fahrtplan für den öffentlichen Bus erhalten habe.
Kommentar von Hotelmanagement
04.12.2023 von Leonardo Hotel Team , Hotelmanagement
Dear Martin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
von einem verifizierten Reisenden
Veröffentlicht am 30.11.2023 auf Ebookers
sehr freundliches Personal
Kommentar von Hotelmanagement
01.12.2023 von Leonardo Team, Hotelmanagement
Dear Johann,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and found our staff very accommodating. We hope to see you again very soon for another wonderful stay.Kind regards,Leonardo Team
von einem verifizierten Reisenden
Veröffentlicht am 28.11.2023 auf Ebookers
Kommentar von Hotelmanagement
30.11.2023 von Leonardo Team, Hotelmanagement
Dear Ramona,Thank you for sharing the review regarding your stay. We look forward to welcome you back again for another wonderful stay.Kind regardS,Leonardo Team
von einem verifizierten Reisenden
Veröffentlicht am 24.11.2023
The hotel was easily accessible from the airport by bus. The staff was very friendly and helpful. Unfortunately, my room was very cold, but with the help of the staff, the issue was resolved. The room was okay.
Kommentar von Hotelmanagement
26.11.2023 von Leonardo Team, Hotelmanagement
Dear Thi,Thank you for taking the time to share your feedback. We are very glad that you enjoyed your stay with us and found our location convenient. It is great that our staff had addressed the issue efficiently, however we sincerely apologize for the inconvenience caused. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team
