Enjoyed the Exec Suite being upstairs. The location was great in walking nearby the beach & shops.
Overall state of the motel requires ALOT of upgrading! Quite dilapidated.
Appears to be nice looking on website, but BEWARE!
Bedding & linen is very old. Needs to be replaced! Double bed had no support. Quite worn out. Ended up with a sore back, first night. Moved furniture around to sleep on single bed. Quite horrifed at the rubbish/dust hidden under single bed & 2-seater sofa!
No instructions on how to use the Daiken heat pump.
Carpark is very pokey. Came out next morning to leave & found my small car sandwiched between (2) SUVs. Car park lines are faded. No room for visitor cars.
Receptionist handed me a small bottle of milk on my arrival. The day I booked in was the expiry date of the milk!
Cleaning/servicing was terrible! Dead insects & dust seen clearly with the naked eye around edges of carpet.
Very little pride or professionalism shown in the staff.
Quite disappointed overall.
Kommentar von Hotelmanagement
08.12.2023 von Lynette, Hotelmanagement
Dear Christine, Thanks for your feedback. I am sorry for any inconvenience during your stay. The rooms have been upgraded with new painted walls, air conditioning, curtains, new queen and king single beds. The linen is standard. The Motel uses insect prevention grains around the walls due to to our proximity to the beach. Our team has started the summer deep cleans and we will be delighted to assist with any room appliance questions. We take pride in the ongoing efforts to enhance our services.