Basierend auf 982 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
4,2 Service
4,2 Komfort der Zimmer
3,8 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
They had some issues at check in. The woman was so helpful and figured it all out for us.
von einem verifizierten Reisenden
Veröffentlicht am 07.04.2024
von einem verifizierten Reisenden
Veröffentlicht am 03.04.2024
The staff was great and my stay was excellent
von einem verifizierten Reisenden aus Xalapa
Veröffentlicht am 29.03.2024
Property is it in renovation many trash on the installation
von einem verifizierten Reisenden
Veröffentlicht am 28.03.2024
It was comfortable, safe and very clean
von einem verifizierten Reisenden
Veröffentlicht am 25.03.2024
The place was being renovated and we were not told. Got there to no breakfast as stated and included in cost. Smelly and looked terrifying. Was charged extra money that wasn’t stated before hand. All in all it was the worst place I have ever stayed in. I was scared of getting robbed the whole time.
Kommentar von Hotelmanagement
25.03.2024 von GM, Hotelmanagement
While I would apologize for the inconveniences you encountered, I wonder if you were at our hotel? Everything is brand new so there is no smell of any kind. The charges you were charged were for incidentals, and all hotels charge incidentals. I would love to speak with you further to sort this out as this is not the experience we want anyone to have.
von einem verifizierten Reisenden
Veröffentlicht am 21.03.2024
Hotel renovations were taking place so the front lobby was all tirn up. Ghe rooms that were completed were excellent and well worth the price
von einem verifizierten Reisenden
Veröffentlicht am 18.03.2024
Sought to check in 8 min early, had a child who needed the bathroom. Was denied and sent across the street to a Bojangles. Came in after checkin at 3 and desk clerk acted like I was rushing her on having a clean room available. She Instructed us to park in back of property as the front elevator was broken-exterior of property in rear was in awful condition. Nails, screws, and construction debris all over the lot. I picked up at least 20 nails and screws from my parking space alone before pulling back out. The Grass is a foot tall, and half smoked cigarettes are laying everywhere, including on the door keypad. There was no warning that the property was under construction ahead of time. Breakfast was extremely limited and in the middle of an active construction zone taking place in same space. The room itself was good. No complaints there, the noise level was awful overnight on floor. Seemed like several drunk guests. Management was unsympathetic next morning upon checkout about noise and mess and asked for constriction understanding-this was most unorganized construction I have ever seen. 48hrs later I also still have not one but 2 pending CC charges for room rate plus a 100.00 deposit tying up my available credit.
von einem verifizierten Reisenden aus Langhorne
Veröffentlicht am 17.03.2024
von einem verifizierten Reisenden
Veröffentlicht am 15.03.2024
i didn’t know there were renovations taking play but the rooms are a good size
