Basierend auf 78 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
4,2 Service
3,9 Komfort der Zimmer
4,0 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 26.09.2023 auf Hotels
Kommentar von Hotelmanagement
25.10.2023 von Guest Service Manager, MedPlaya Hotels, Hotelmanagement
Estimado Manuel¡Estamos encantados de saber que disfrutó de sus vacaciones en nuestro hotel! Crear experiencias memorables y agradables para nuestros huéspedes es nuestra principal prioridad. Esperamos que considere regresar a nuestro hotel para pasar otras maravillosas vacaciones en el futuro. ¡Gracias por elegirnos para tu escapada!Saludos cordiales
von einem verifizierten Reisenden
Veröffentlicht am 30.08.2023
Good
Kommentar von Hotelmanagement
25.10.2023 von Guest Service Manager, medPlaya Hotels, Hotelmanagement
Dear StevenWe're delighted that you enjoyed your stay with us! It's always our goal to ensure our guests have a pleasant and memorable experience. We look forward to the possibility of hosting you again in the future. Thank you for choosing our hotel!Kind regards
von einem verifizierten Reisenden
Veröffentlicht am 29.08.2023
The hotel is nice and we enjoyed our stay. I’ll add some pros and cons to help someone reading the reviews decide for themselves.
Pros:
•Good location, about 10 min walk to the beach and local restaurants and shops.
•Nice and helpful staff.
•Good facilities and pool area.
•Good entertainment at the poolside during the day (we didn’t check out the evening programme).
•Our 8 y.o. loved the games room.
•Towels changed every day, beds made every day, sand from the beach hoovered every day.
•Good choice of food at the breakfast and dinner buffet.
Cons:
•Very loud air conditioner (imagine a washing machine on a spin cycle the whole night).
•Our room has been decently cleaned only once during a 7 days stay. The bathroom smelled like a public toilet when we moved in and nothing changed for a week apart from the Sunday cleaning team that managed to do the impossible - leave it odourless.
•Dirty dishes at breakfast and dinner at the restaurant. And I don’t mean water stains. Broccoli from last night’s dinner stuck to my plate at breakfast and orange bits inside the glasses were disgusting. Some days were ok, some days were like this.
•Impossible to get a sun bed at the pool if not up to fight for it by 7:30 am.
It seems there are teams that are great and the ones that do not really care about cooking and cleaning. They alternate - so food is good one week with no decent cleaning, then the other week it’s clean and shiny with so-so food options.
Kommentar von Hotelmanagement
25.10.2023 von Guest Service Manager, MedPlaya Hotels, Hotelmanagement
Dear MilaWe appreciate your feedback on your recent stay at our hotel. We're glad to hear that you enjoyed your stay with uas and in particular it is great to read that you were very happy with our convenient location, helpful staff, and the various amenities we offer.We also value your constructive criticism, as it helps us identify areas for improvement. We apologize for any inconveniences you experienced during your stay, including the noise from the air conditioner, the room cleanliness issues, and the inconsistencies in the restaurant. Your comments about the poolside experience and alternating service quality are duly noted.Please know that your feedback is important to us, and we will use it to address these issues and enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay. Thank you for choosing our hotel.Kind regards
von einem verifizierten Reisenden
Veröffentlicht am 04.07.2023 auf Hotels
El hotel muy limpio el servicio genial la comida muy variada en total volveré el año que viene muy contento
von einem verifizierten Reisenden
Veröffentlicht am 02.07.2023
Muy buen trato y atentos con el cliente
von einem verifizierten Reisenden
A fuir
Veröffentlicht am 20.05.2023 auf HotelsTrop bruyant, c est de la cavalerie.
Nourriture à profusion mais pas bonne.
von einem verifizierten Reisenden
Veröffentlicht am 16.05.2023
Todo excelente
Tienen el mejor personal
von einem verifizierten Reisenden
Veröffentlicht am 15.05.2023
von einem verifizierten Reisenden
Veröffentlicht am 03.04.2023 auf Hotels
von einem verifizierten Reisenden
Veröffentlicht am 22.03.2023
The hotel is more of a third age hotel.
