We stayed at the hotel two days. Towels were dirty, linen was dirty as well, horrible smell of weed everywhere
Kommentar von Hotelmanagement
14.03.2024 von General Manager, Hotelmanagement
Dear Zeinep, Thank you for reaching out. Please accept our sincere apologies that you didn't have the comfortable visit we are known for. We assure you that cleanliness is one of our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Rest assured, your feedback will be shared with the respective teams as we address dropping the ball on this occasion. In the future, we hope you consider giving us another chance to change your perceptions, as we know we are capable of impressing you.Charles JohnsonDirector of Operation