Kommentar von Hotelmanagement
16.11.2023 von D8 Hotel, Hotelmanagement
Dear Lucia,We were disheartened to see that you have experienced service shortcomings during your stay and you left our hotel disappointed. As a committed property we are always endeavour to keep our services on the highest level, by this time, you may have felt, you did not received the expected service. Please, be assured, that your feedback has been shared with the relevant department heads in order to avoid this happening again.We hope to have the opportunity to welcome you back again to our hotel very soon and would like to assure you of our best personal attention for your future stays at D8 HotelPlease do not hesitate to contact me personally if I may be of any further assistance to you. With best regards, Front Office Manager