Veröffentlicht am 06.08.2023
Great central location and comfortable stay however room was small, carpets were dirty, towels were very old or of poor quality. Trash can did not open. Staff was courteous and helpful however the overall experience was not what you'd expect from a 5 star hotel so I was surprised they have that rating.
Kommentar von Hotelmanagement
06.09.2023 von Rupam Dutta, Hotelmanagement
Dear Mr Husain, Thank you for taking the time to share your experience with us.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we apologize for the concerns you shared about your experience at this hotel. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road