Basierend auf 270 geprüften Bewertungen
4,2 Sauberkeit der Zimmer
4,3 Service
4,2 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 27.03.2015 auf Hotels
Kommentar von Hotelmanagement
02.01.2016 von Marak Setiadi, Hotelmanagement
Dear Anonymous,
Thank you very much for finding the time to leave your feedback regarding your recent stay with us.
I really enjoyed reading your review and I'm glad to hear that our hotel met all your expectations.
We look forward to welcoming you back at Novotel Bandung.
With my kind regards,
Marak Setiadi
General Manager
von einem verifizierten Reisenden
Veröffentlicht am 05.03.2024
von einem verifizierten Reisenden
Veröffentlicht am 31.01.2024
Decent hotel for a few nights.
von einem verifizierten Reisenden
Veröffentlicht am 25.09.2023 auf Hotels
Kommentar von Hotelmanagement
27.09.2023 von Novotel Bandung, Hotelmanagement
Dear Mr. Fuchuan,Thank you for the rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Regards,Siswanto - Room Division Manager
von einem verifizierten Reisenden
Veröffentlicht am 19.05.2023
So far so good..peaceful
Kommentar von Hotelmanagement
08.06.2023 von Siswanto Room-Division Manager, Hotelmanagement
Dear Mr. Mohd Safwan Zaki,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SiswantoRoom Division Manager
von einem verifizierten Reisenden
Veröffentlicht am 12.12.2022 auf Hotels
Kommentar von Hotelmanagement
13.12.2022 von Siswanto, Hotelmanagement
Bapak / Ibu yang terhormat,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,SiswantoRoom Division Manager
von einem verifizierten Reisenden
Excellent
Veröffentlicht am 26.09.2022 auf HotelsFantastic everything was good breakfast excellent so much choice and fresh ,every member of staff i encounteted was friendly and efficient ,good lication ,will definitely be back
Kommentar von Hotelmanagement
18.10.2022 von Siswanto - Room Division Manager, Hotelmanagement
Dear Mr. Stephen,Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.Sincerely,SiswantoRoom Division Manager
von einem verifizierten Reisenden
Veröffentlicht am 16.06.2022 auf Hotels
Kommentar von Hotelmanagement
23.06.2022 von Siswanto, Hotelmanagement
Dear Mr. Ryuji,
We very much appreciate your comments regarding your stay at the Novotel Bandung.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Siswanto
Room Division Manager
von einem verifizierten Reisenden
Veröffentlicht am 30.04.2022 auf Hotels
Kommentar von Hotelmanagement
07.05.2022 von Siswanto, Hotelmanagement
Dear Mr. Norman,
Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Siswanto
Room Division Manager
von einem verifizierten Reisenden
Recommended Hotel for stay in Bandung
Veröffentlicht am 03.01.2022 auf HotelsPretty nice hotel and great breakfast.
Kommentar von Hotelmanagement
18.10.2022 von Siswanto - Room Division Manager, Hotelmanagement
Dear Mr. Ari,Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.Sincerely,SiswantoRoom Division Manager
